Service & Maintenance | KDC Construction

About Us

KDC Service & Maintenance provides our customers with exceptional facilities maintenance and repair services. KDC strives to create lasting partnerships by managing each customer’s unique priorities.

A partner like KDC is a one-stop solution. KDC Construction and KDC Service & Maintenance deliver safe, collaborative, and efficient services. With the privilege of building your stores, we have intimate knowledge of your processes, materials, finishes, and vendors. Streamlining coordination through one contact, we offer KDC Technicians, 24/7 in-house dispatch, administration, and an established vendor network. From simple to complex requests, KDC is able to meet your everyday needs through a range of technical services.

MULTI-REGIONAL CAPABILITIES

KDC Service & Maintenance executes demand calls for several thousand customer stores across multiples states
As a division of Cirks Construction Inc., KDC Service & Maintenance works in tandem with KDC Construction to execute small projects and emergency rebuilds
KDC Service & Maintenance performs a specialized list of trades for each customer and we are committed to delivering each customer’s specific priority matrix

HANDS-ON MANAGEMENT

Extensive backgrounds in the service industry
Trains field technicians and service providers to implement customer processes
Follows through with each service call, ensuring store personnel and customer counterparts are satisfied the issue has been resolved

EXPERT SERVICE TECHNICIANS

Our in-house professionals self-perform a majority of our calls
Broad experience in service and repair
Stationed in strategic regions to ensure immediate response
Exclusive vendor network for specialized trades

LEADING TECHNOLOGY

Interactive software provides a real-time overview to management, technicians, and vendors to communicate scope, response, and completion while dispatching service calls
Each field technician carries access to the internet for immediate retrieval of electronic work order transmissions including customer locations and specific scopes of work
Our in-house support team is adept at processing through customer systems such as Corrigo Pro, Ecotrack, Nuvolo, Service Channel, Service Hub, Solvone, Versae

24/7 CALL CENTER

Live real-time support from corporate to store level; Off-hours emergency response
Scope of work is defined and placed in the right hands at the onset

Develops troubleshooting know-how; Assists store personnel to solve simple problems before service vendors are contracted

“WE ARE A TEAM DEDICATED TO ONE PHILOSOPHY:
PROVIDE CUSTOMERS COMPETITIVE, BEST-IN-CLASS, INNOVATIVE SOLUTIONS IN RESPONSE TO THEIR FACILITY SERVICE AND MAINTENANCE REQUIREMENTS.”

What We Offer

Custom Millwork (Fabrication & Installation)
Electrical
Flooring
Furniture/Equipment Deliveries
General Carpentry
Glazing
Plumbing
Prevention Maintenance
Refresh Programs
Site Work
Small Projects
Welding

What Our Customers Say

We value the partnership and dedication KDC demonstrates to our partners and Facilities Team. We can always count on KDC to steer us in the right direction.

Starbucks

Sr. Facilities Manager

"The KDC Services team represents among the highest levels of customer service I have experienced. Communication is clear, detailed and accurate! The entire team is really informed and go the extra mile at every stage. I would recommend KDC Services unreservedly."

First Bank

Facilities Manager